YBL TRADING LIMITED
RM 509, 5/F THE CLOUD, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Email: herbasrd2@outlook.com | Phone: +852 55146950
Welcome to Herbasrd. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, you confirm that you are at least 16 years of age and are legally capable of entering into binding contracts. If you do not agree with any part of these Terms, please do not use our website or place orders. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Terms.
2. Products and Pricing
We strive to display our products and their colors accurately. However, we cannot guarantee that your device’s display will reflect the exact appearance of the products. All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.
All prices are listed in US Dollars (USD) and include applicable product costs. Shipping costs, taxes, and duties are calculated at checkout and may vary based on your location. We reserve the right to correct pricing errors and will notify you of any adjustments before processing your order.
3. Ordering Process
When you place an order through our website, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order; it simply confirms that we have received it. We reserve the right to decline or cancel any order for any reason, including suspected fraud, payment issues, or product unavailability. If your order is cancelled, we will refund any payments made.
You are responsible for providing accurate shipping and billing information. We are not liable for delays or failed deliveries caused by incorrect information provided by you.
4. Shipping
We process and ship orders within 1-2 business days of receipt. Standard delivery typically takes 5-9 business days depending on your location. Shipping costs are calculated at checkout based on your delivery address. For more details, please review our Shipping Policy.
We are not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control. If your order is lost or significantly delayed, please contact us and we will work to resolve the issue.
5. Returns and Refunds
We accept returns of eligible items within 30 days of delivery. Items must be in their original condition, unwashed, unworn, and with all original packaging. Custom or personalized items are not eligible for return unless they arrive damaged or defective.
To initiate a return, please contact us at herbasrd2@outlook.com with your order number and reason for return. Refunds are processed within 5-7 business days of receiving the returned item. For more details, please review our Return and Refund Policy.
6. Intellectual Property
All content on this website, including product descriptions, images, logos, graphics, and design elements, is the property of Herbasrd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.
Any trademarks, service marks, or trade names used on this website are the property of their respective owners. Unauthorized use of any intellectual property is strictly prohibited.
7. Limitation of Liability
To the fullest extent permitted by law, Herbasrd and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, or goodwill.
Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the relevant product(s). This limitation applies even if we have been advised of the possibility of such damages.
8. User Conduct
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the website for any fraudulent or illegal purpose.
- Attempt to gain unauthorized access to our systems or data.
- Interfere with the proper functioning of the website.
- Use automated systems or bots to access or scrape content.
- Post or transmit any harmful, offensive, or misleading content.
9. Third-Party Links and Services
Our website may contain links to third-party websites or integrate third-party services (such as payment processors). We are not responsible for the content, privacy practices, or terms of these third parties. You access third-party websites at your own risk and should review their terms and policies.
10. Disclaimer of Warranties
Our website and products are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that our website will be error-free, secure, or continuously available. We disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Indemnification
You agree to indemnify and hold Herbasrd harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable commercial laws. Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiations. If a resolution cannot be reached, disputes shall be submitted to binding arbitration.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. We will post the revised Terms on this page and update the effective date. Your continued use of the website after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: herbasrd2@outlook.com
We aim to respond to all inquiries within 24-48 business hours.
15. Force Majeure
Herbasrd shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, labor disputes, supply chain disruptions, power outages, internet failures, or transportation disruptions. In such events, we will make reasonable efforts to resume operations as soon as possible.
16. Product Availability and Substitutions
All products are subject to availability. In the event that a product you have ordered is no longer available, we will notify you and offer one of the following options:
- A full refund of the unavailable product(s).
- A substitute product of equal or greater value, subject to your approval.
- Store credit for future purchases.
We reserve the right to discontinue or modify products at any time without prior notice.
17. Product Care and Usage
You are responsible for following the care instructions provided with each product. We are not liable for damage caused by improper use, care, or maintenance of our products. Product care instructions are provided as general guidance, and specific products may have unique requirements. If you are unsure about how to care for a product, please contact us before use.
18. Promotions and Discounts
Promotional offers, discounts, and coupon codes are subject to specific terms and conditions. Unless otherwise stated, promotions cannot be combined with other offers, are valid for a limited time, and apply only to eligible products. We reserve the right to modify or cancel promotions at any time. Discounted items are subject to the same return policy as full-price items, unless otherwise noted.
19. User Reviews and Content
If our website allows user reviews or other user-generated content, you agree that any content you submit will be accurate, lawful, and not infringe on the rights of others. We reserve the right to moderate, edit, or remove user-generated content at our discretion. By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content on our website.
20. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and Herbasrd regarding your use of our website and services. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
21. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or other competent authority, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
22. Waiver
No failure or delay by Herbasrd in exercising any right or provision under these Terms shall constitute a waiver of that right or provision. A waiver on one occasion shall not be construed as a waiver of any other occasion.
23. Electronic Communications
By using our website and providing your email address, you consent to receive electronic communications from us, including order confirmations, shipping notifications, policy updates, and customer service correspondence. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails. Transactional communications (such as order confirmations) cannot be opted out of, as they are necessary for the fulfillment of your orders.
24. Geographic Restrictions
This website is intended for users located in regions where we offer shipping. We may restrict access to our website from certain locations based on legal, regulatory, or operational requirements. If you access our website from a restricted location, you do so at your own risk and are responsible for compliance with local laws.